πŸ”’ PRIVACY POLICY

TT Bet Privacy Policy – Our Commitment to Protecting Malaysian Members' Personal Data

At tt bet, your privacy is more than a legal obligation β€” it is our moral responsibility. This document transparently explains how we handle every piece of information you entrust to us.

Last Updated: 1 July 2026

Privacy Commitment TT Bet at a Glance

Six core principles that underpin how TT Bet protects your information

PDPA 2010 Compliance
All personal data collection and processing at TT Bet is carried out in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) β€” the country's primary privacy legislation.
256-bit SSL Encryption
All information transmitted between your device and TT Bet's servers is protected by 256-bit SSL encryption β€” the same level of security used by Malaysia's leading banks.
No Sale of Data to Third Parties
TT Bet has never and will never sell, rent, or share your personal data with any third party for commercial marketing purposes without your explicit consent.
Your Data, Your Control
You have the full right to access, correct, transfer, or request deletion of your personal data at any time via your account settings or by contacting our team.
Secure Servers Based in Malaysia
Malaysian members' data is stored on servers that comply with local data residency requirements. Access to sensitive databases is strictly restricted through multi-layered access controls.
Full Notification Controls
You can choose to opt in or out of any marketing communications from TT Bet at any time. Unsubscribing is as simple as a single click β€” no lengthy questionnaires, no hassle.

⚠️ Important Note: By registering for or using the TT Bet platform, you consent to the collection and use of your personal data as described in this Privacy Policy. Please read this document carefully before using any of our services.

1Introduction & Scope of This Policy

This Privacy Policy ("Policy") is issued by tt bet ("we", "Platform") and applies to all personal information collected through the ttbet.link website, the TT Bet mobile app, and all services we offer to players in Malaysia.

We operate in accordance with the data protection principles set out in Personal Data Protection Act 2010 (PDPA) Malaysia. This means that every piece of data you provide to tt bet collected on a lawful basis, used only for stated purposes, protected with adequate security measures, and not retained longer than necessary.

Privacy is not something we take lightly. As a platform that handles sensitive financial and personal information belonging to hundreds of thousands of Malaysian players, we understand the weight of the trust you place in us. This policy is our promise to you β€” written in plain, straightforward language, not convoluted legalese.

This Policy takes effect from the date you first access the TT Bet platform. Continued use of our platform following any amendments to this Policy constitutes acceptance of the updated terms.

2Types of Personal Data We Collect

TT Bet collects various types of personal data depending on how you interact with our platform. The following are the categories of data we may collect:

Registration & Identity Data:

Full name Email address Phone number Date of birth MyKad Number Residential address

Financial & Transaction Data:

Bank account number E-wallet ID (TnG, GrabPay, DuitNow) Deposit & withdrawal records Betting history

Technical & Usage Data:

IP address Device type & OS Web browser Access timestamp logs Approximate location data

We only collect data that is necessary for the stated purposes. We do not collect sensitive data such as health information, political affiliations, or religious beliefs unless required by law.

3How We Use Your Data

Personal data you provide to tt bet used exclusively for the following purposes:

  • Account management: Creating, verifying, and securely maintaining your account on the TT Bet platform.
  • Transaction processing: Processing deposits via Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, or FPX, as well as withdrawals to your bank account or e-wallet.
  • Identity verification (KYC): To fulfil the Know Your Customer requirements mandated to prevent fraud and money laundering.
  • Customer support services: Enabling our support team to resolve your enquiries and complaints effectively.
  • Platform improvements: Analysing usage patterns to improve user experience, platform performance, and new features.
  • Service communications: To send important notifications about your account, security, and changes to our terms β€” this is non-optional, as it is essential to your account's security.
  • Marketing communications: Sending information about promotions, bonuses, and new offers β€” this is optional and you may unsubscribe at any time.
  • Legal compliance: To fulfil the legal and regulatory obligations applicable to our platform's operations.
  • Fraud prevention: Detecting and preventing fraudulent activity, money laundering, and platform abuse.

⚠️ TT Bet does not use your data for purposes beyond those stated above without first obtaining your renewed consent.

4Data Sharing & Disclosure

tt bet does not sell your personal data. However, under certain circumstances, we may need to share data with specific parties for legitimate operational purposes:

  • Payment service providers: Transaction details that must be shared with providers such as Touch 'n Go, DuitNow, GrabPay, Maybank2u, and CIMB Clicks to process your financial transactions.
  • Licensed game providers: Data required by casino and sports providers (such as Evolution Gaming and Pragmatic Play) to securely manage your gaming sessions.
  • Technical service providers: Companies that assist us in operating our servers, security systems, and platform infrastructure β€” all bound by strict confidentiality agreements.
  • Legal authorities: We are required to disclose certain information when ordered to do so by a court, enforcement body, or Malaysian financial authority.
  • Fraud prevention: In cases of suspected fraud or unlawful activity, we may share the necessary information with the relevant enforcement authorities.

All third parties who receive your data from tt bet contractually bound to process that data solely under our instructions and not for their own purposes.

5Data Security Measures

Your data security is our top priority tt bet. We implement multiple layers of technical and operational security to protect your information from unauthorised access, loss, or misuse:

SSL 256-bit
Data transmission encryption
2FA
Two-factor authentication
Database Encryption
Data encrypted at rest
24/7 Monitoring
Real-time threat detection
  • Strict internal access controls β€” only staff who require access for specific tasks are permitted to view sensitive data.
  • Regular security audits by independent third parties to identify vulnerabilities.
  • Mandatory cybersecurity training for all staff who handle user data.
  • Tested incident response procedures to manage any data breaches efficiently.

While we take every reasonable precaution, no security system is 100% foolproof. You also play an important role β€” keep your password secure, enable 2FA, and never share your login credentials with anyone.

6Cookies & Tracking Technologies

tt bet uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, session verification, and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collects information on how you use the platform (pages visited, time spent, errors) to help us improve performance. This data is processed in aggregate and cannot be attributed to any specific individual.
  • Functional Cookies: Remembering your preferences (language, odds format, display settings) for a more personalised experience on your next visit.
  • Analytics Cookies: Used to understand overall platform usage patterns for product improvement purposes.

You can manage or delete cookies through your web browser settings. Please note, however, that disabling essential cookies may affect platform functionality. tt bet.

7Your Rights as a Data Subject

Under Malaysia's PDPA 2010, you have certain rights with respect to the personal data we hold about you. tt bet fully respects and upholds these rights:

Your Privacy Rights as a TT Bet Member

All of these rights can be exercised by contacting our privacy team at support@ttbet.link

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Right of Access
You have the right to obtain a copy of all personal data we hold about you. We will process access requests within 21 business days.
✏️
Right to Rectification
If your personal data is inaccurate or outdated, you have the right to request a correction. Accurate data is essential to the security of your account.
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Right to Erasure
You may request the deletion of your personal data under certain circumstances β€” for example, when the data is no longer needed for the purpose for which it was originally collected.
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Data Portability Right
You have the right to receive your personal data in a portable, machine-readable format and to transfer it to another platform should you choose to do so.
🚫
Right to Object
You may object to the processing of your data for direct marketing purposes at any time. Unsubscribe requests are processed immediately.
⏸️
Right to Restrict Processing
In certain circumstances, you may request that we restrict how we process your data while an issue is being resolved.

8Data Retention Period

tt bet only retains your personal data for as long as necessary to fulfil the purposes stated in this Policy or as required by applicable law.

Data Type Retention Period Reason
Active account data For the duration of active account Service operations
Financial transaction records 7 years PDPA & tax legal requirements
Identity verification (KYC) records 5 years after account closure AML/AMLA Compliance
Support communication logs 3 years Dispute resolution
Technical data & access logs 12 months Security & troubleshooting

Upon expiry of the retention period, data will be securely deleted or anonymised in accordance with established procedures.

9Child Protection

Platform tt bet is intended solely for users aged 18 and above. We do not knowingly collect, process, or store any personal data from individuals under the age of 18.

Should we discover that personal data belonging to a minor has been collected inadvertently, we will take immediate steps to delete that data and close the account in question.

⚠️ If you believe that your child or a dependent under the age of 18 has registered an account on TT Bet, please contact us immediately at support@ttbet.link. We will treat this matter with the highest priority.

10Amendments to This Privacy Policy

tt bet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other legitimate reasons.

When we make significant changes, we will notify you via:

  • In-platform notifications on TT Bet upon your next login.
  • Email to the address registered to your account.
  • Updates are reflected on the "Last Updated" date at the top of this page.

Continued use of the platform tt bet after an amendment takes effect will be considered your acceptance of the revised Policy. If you do not agree with the changes, you have the right to close your account.

11Contact Our Privacy Team

If you have any questions or concerns, or wish to exercise any of the privacy rights set out in this Policy, you may contact TT Bet's Data Protection Officer via:

  • Email: support@ttbet.link (email subject: "Privacy Inquiry")
  • Live Chat: Available 24/7 on the TT Bet platform
  • WhatsApp & Telegram: Details available in-platform after logging in

We are committed to responding to all privacy-related enquiries within 14 working days. For more complex requests such as data access or data deletion requests, processing may take up to 30 business days.

We encourage you to reach out to us directly with any privacy concerns before filing a complaint with the relevant authorities. We are always ready to resolve any issues amicably and directly.

Your Data Flow on the TT Bet Platform

Understanding how your data moves within the tt bet help you make more informed decisions about your use of our platform.

1
Collection
Data is collected only when necessary β€” during registration, deposits (via TnG, DuitNow, GrabPay), or use of specific services. No unnecessary data collection takes place.
2
Secure Storage
Data is stored on servers protected with full encryption β€” data in transit is secured with SSL 256-bit, and data at rest is encrypted using industry-standard algorithms.
3
Purpose-Based Processing
Data is only processed for the stated purposes β€” account operations, financial transaction processing, KYC verification, and service improvements. No processing is carried out for any other purpose.
4
Controlled Deletion
When data is no longer needed, or upon your request, it is deleted or anonymised in accordance with a strict retention schedule and secure deletion procedures.

FAQs Privacy

Absolutely not. TT Bet does not sell, rent, or share your personal data with any advertising company or third party for commercial marketing purposes. This is our unconditional commitment.

Yes, you may request deletion of your data. However, certain data (such as financial transaction records) must be retained under Malaysian legal requirements (e.g. AMLA) even if you request deletion. We will clearly inform you which data can and cannot be deleted.

Access to personal data is strictly limited to staff who require it for their specific job functions β€” the "least privilege" principle. All access is logged and audited regularly. No staff member may access data outside the scope of their role.

When you close your account, your active account data is deactivated immediately. Financial records are retained for 7 years in accordance with legal requirements. Other data that is no longer needed is deleted in accordance with our retention schedule. A confirmation of account closure will be sent to your registered email.
πŸ”’

Your Data Is Safe with TT Bet

Join over 500,000 Malaysian members who have trusted TT Bet with their personal data. Our platform is built with security and privacy at its core β€” not as an afterthought. Register today with confidence.

PDPA 2010 Compliance SSL 256-bit No data selling Your data, your control

Questions about privacy? Check FAQs or read Terms & Conditions us.

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